Returns & Exchanges
At Orange Culture, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange any unworn, unwashed items within 14 days of delivery.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Package Your Items
Place the items in their original packaging with all designer tags attached to ensure they are protected during transit.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our team inspects the returned goods, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing